Charly and and his partner are top notch. I'd recommend them to anyone. Customer service is excellent, communication is immediate and the mailing out of orders is too.
Since there is a chance Crummer Poker Supplies is M.I.A, is there any other poker suppliers in Canada from which to buy Speed cloth from?
Big Slick Custom, out here in B.C. I get lots from him...as well know him well personally, in fact picked up 8 more toppers from him today for the poker tour.
Must agree, Straight Poker Supplies are top notch. Have ordered 2000 chips and got great service. Also, my daughter called them to order a gift for me and they treated her with the utmost of respect and were very helpful.
They definitely get my vote for being a great poker supply company. Only wish others would follow suit.
Well, I can verify for myself, this guy is not a troll. I called the two numbers I found for Crummer Poker Supplies today, and BOTH are disconnected. Looks like the guy has skipped town!
Well, I can verify for myself, this guy is not a troll. I called the two numbers I found for Crummer Poker Supplies today, and BOTH are disconnected. Looks like the guy has skipped town!
PEI. I can't say as to his recent inactivity, god only knows what has happened to him. What I can say is this is not like him at all. Either something has happened, or he's not aware of your order.
btw...that 519 number...disconnected long ago when he moved to Nova Scotia.
I'll try to get a hold of him through some old channels. Can't promise anything though.
I would just like to update everyone that my package did arrive this morning.
I never did have any kind of correspondence going with Bob, so perhaps he isn't getting Emails, which I hope he is able to rectify in the future.
If he has a new contact number where can be reached, he should update his website to reflect that. As anyone knows who shops online, there is nothing worse than calling the business to which you payed money, only to find out the number has been disconnected.
Thanks everyone for their replies, I appreciated it, and thanks for putting up with my impatience
All's well that ends well, then. But your points re: communication are valid ones, especially when dealing with internet retail. Glad it worked out for you.
Sorry to hear you had a bad experience with Bob. I live in Halifax and dealt with him personally when I built my last table. Honestly he is a straight up guy. I know he was quite busy with finishing business management studies on top of doing the poker business when I met him, but that's no excuse for the lack of communication on his part. If I were you I would still try to follow up with him and ask why he did not keep you up to date with your order. He's a no bullshit type of guy and will probably tell you straight up why the delay and lack of communication occurred. Strange that both ph numbers are disconnected, so you'll have to try and contact him again by email.
Just on a side note,...you admitted you're pretty impatient. If it were me and you were constantly hounding me, I'd probably take my own sweet time getting your order to you too....but then again, I'm a prick.
Sorry to hear you had a bad experience with Bob. I live in Halifax and dealt with him personally when I built my last table. Honestly he is a straight up guy. I know he was quite busy with finishing business management studies on top of doing the poker business when I met him, but that's no excuse for the lack of communication on his part. If I were you I would still try to follow up with him and ask why he did not keep you up to date with your order. He's a no bullshit type of guy and will probably tell you straight up why the delay and lack of communication occurred. Strange that both ph numbers are disconnected, so you'll have to try and contact him again by email.
Just on a side note,...you admitted you're pretty impatient. If it were me and you were constantly hounding me, I'd probably take my own sweet time getting your order to you too....but then again, I'm a prick.
I did send a follow up Email after I got my product (I got no reply from that either).
As far as harassing him, I only sent 4 Emails (One before I even ordered my product to ask about shipping, a day or two after my order to request a tracking number, one the day before my order arrived expressing my concerns, and the last one telling him I received the product.
Sorry PEI, I was just bustin' your balls regarding the "hounding" comment. You had every right to follow up the way you did. It still pisses me off that Bob didn't follow up. I was planning on building another table this spring, but if Bob hasn't got his shit together by then, I'll probably start dealing with Straight Poker. Then again, I can always buy a complete racetrack table from BBO in the States with free shipping for cheaper than it cost me to build my last table. I really enjoy the building aspect though. Don't forget to post pics once your table's completed.
Sorry PEI, I was just bustin' your balls regarding the "hounding" comment. You had every right to follow up the way you did. It still pisses me off that Bob didn't follow up. I was planning on building another table this spring, but if Bob hasn't got his shit together by then, I'll probably start dealing with Straight Poker. Then again, I can always buy a complete racetrack table from BBO in the States with free shipping for cheaper than it cost me to build my last table. I really enjoy the building aspect though. Don't forget to post pics once your table's completed.
My table was already built, but I just needed new cloth for it. The guy that built it just used normal felt on it, and it is horrendous.
just used normal felt on it, and it is horrendous.
Haha...I did the same thing on my first one...a monster 10 man, full 8' long and 4' wide...trying to get a card from one end to the other when self dealing was the cause of many of "shit...sorry!" comments..and talk of getting a dealer to sit in the middle..lol Changed it over to speedcloth...no issues anymore! love it.
I've heard through the grapevine that Bob has run into some issues with a third party (partner?) and has had to pick up the pieces. Not too sure what exactly is going on, but Bob is known as being very honest and apparently too trusting.
I cant speak for everyone else, but Bob is a Stand up guy.
all of the dealings ive had with him have been well above and beyond what was expected.
he made me a custom table (The Superman Table on his pokertables site). he was in constant communication with us when he built it asking for our opinion, thoughts etc.
This thread is kind of interesting when I look at it again.
In post #19 mean-gene is obviously stressed about his order and very worried about Crummer's upstanding and then in post #37 it's nothing but glowing praise?? Huh?
Then, we have 3 members (including mean-gene) that have a combined total of 6 posts between them. 2 have recently joined and one joined just after this thread was started. Three of the new members' postings have praise for Bob.
I have learned 3 things. 1. Bob is respectable 2. Crummers is somewhat unreliable and 3. new members like this thread.
Comments
His only 2 post are to trash Crummer.
I do not know Crummer but Straight Poker Suprise is very good.
I will find out for sure. I will give the number a call for myself.
I found this number as well: 902-344-2322
Charly and and his partner are top notch. I'd recommend them to anyone. Customer service is excellent, communication is immediate and the mailing out of orders is too.
Big Slick Custom, out here in B.C. I get lots from him...as well know him well personally, in fact picked up 8 more toppers from him today for the poker tour.
250-863-4543
They definitely get my vote for being a great poker supply company. Only wish others would follow suit.
Well, I can verify for myself, this guy is not a troll. I called the two numbers I found for Crummer Poker Supplies today, and BOTH are disconnected. Looks like the guy has skipped town!
These are the numbers I found for him:
902-344-2322 DISCONNECTED
519-362-4363 DISCONNECTED
902 is an east coast number
519 is southern ontario...
fishy for sure...
btw...that 519 number...disconnected long ago when he moved to Nova Scotia.
I'll try to get a hold of him through some old channels. Can't promise anything though.
I never did have any kind of correspondence going with Bob, so perhaps he isn't getting Emails, which I hope he is able to rectify in the future.
If he has a new contact number where can be reached, he should update his website to reflect that. As anyone knows who shops online, there is nothing worse than calling the business to which you payed money, only to find out the number has been disconnected.
Thanks everyone for their replies, I appreciated it, and thanks for putting up with my impatience
Just on a side note,...you admitted you're pretty impatient. If it were me and you were constantly hounding me, I'd probably take my own sweet time getting your order to you too....but then again, I'm a prick.
I did send a follow up Email after I got my product (I got no reply from that either).
As far as harassing him, I only sent 4 Emails (One before I even ordered my product to ask about shipping, a day or two after my order to request a tracking number, one the day before my order arrived expressing my concerns, and the last one telling him I received the product.
My table was already built, but I just needed new cloth for it. The guy that built it just used normal felt on it, and it is horrendous.
Haha...I did the same thing on my first one...a monster 10 man, full 8' long and 4' wide...trying to get a card from one end to the other when self dealing was the cause of many of "shit...sorry!" comments..and talk of getting a dealer to sit in the middle..lol Changed it over to speedcloth...no issues anymore! love it.
all of the dealings ive had with him have been well above and beyond what was expected.
he made me a custom table (The Superman Table on his pokertables site). he was in constant communication with us when he built it asking for our opinion, thoughts etc.
In post #19 mean-gene is obviously stressed about his order and very worried about Crummer's upstanding and then in post #37 it's nothing but glowing praise?? Huh?
Then, we have 3 members (including mean-gene) that have a combined total of 6 posts between them. 2 have recently joined and one joined just after this thread was started. Three of the new members' postings have praise for Bob.
I have learned 3 things. 1. Bob is respectable 2. Crummers is somewhat unreliable and 3. new members like this thread.
What's my point? Shit, I donno!