At a poker club in sthlm

Richard~

Playing a 170 dollar freezeout with an UKIPT package added. New dealer comes to your table and starts shuffling the cards poorly. Almost every hand are you able to follow one or two cards through the shuffle that won't appear in the hand. Seemingly obsessed with saving time he just does the lazy miniwash and then riffle, riffle, deal and doesn't even cut the cards before dealing

Who do you bring this up to? Do you talk to the dealer in front of the rest of the table? do you call the tournament director to the table in front of the table or what do you really do? I don't like being able to exclude cards from the hand at all because if I can do that chances are that someone else can do it better

Milo

Call the floor/tournament director and point it out to him/her. If they are competent they will observe the dealer, see what you have seen and, hopefully, remove the dealer.

Richard~

Problem is I don't have much experience following cards through a shuffle. I was 100% sure he was shuffling far below the casino standard of wash, riffle riffle, box, riffle but I was worried about about the tournament director getting annoyed about me questioning his dealers and the dealer being annoyed at me for going over his head to his boss right away

What I did was try to talk to the dealer in between hands saying something like "I don't think the deck gets shuffled well enough like you're doing it, I feel like I can follow one or two cards that I know won't appear during the hand each hand". The response I got was that I was basically ridiculed by the table, the dealer just looked at me seriously and kinda nodded in response which was fine but people around the table started almost laughing and saying stuff like "ooh, poker pro" and "lol, that must make it easier for you to play the tournament then"

I kinda dropped it feeling the dealer had kinda heard what I had to say and there was a routine dealer change two hands later but a couple of hours later into the tournament I ended up on the same table as that dealer again and he was still doing the laziest shuffle I have ever seen... All the other dealers in the tournament seemed up to par but this single one didn't, never really had this problem before (he didn't even seem to pitch with his middle finger but rather with his wrist)

Milo

It's good that the Dealer responded without rancor to your gentle criticism. It's bad that he did not seem to modify his shuffling method. I realize that may be difficult to do when you get into a routine, particularly after hours of doing it in the same way. That is why it should be addressed by the Floor/TD. Seriously, the next time you are in this situation, you should bring it up with someone who can actually affect a change, even if it's a cash game. As for the response from the table, who cares what they think?

Wetts1012

I give some leniency on this in tournaments.

Not ever in cash games.

Always keep in mind that in casino run tournaments, often the dealers used are not poker dealers.