stars chat moderators

Have been really weak lately. On three occations have I had to call a chat mod back to the table once or twice after the person flaming me kept on flaming after the moderator left the first time, on occation even flaming for calling the first mod.

I deal with douchebags all the time but if the system is broken that creates a problem. It usually goes something like this

mod: hello players, thank you for keeping the chat clean and respectful at all times
mod: we will allow friendly banter, if you have a problem with a particular player feel free to use the "block chat" function
douche: ahahaha, gay called mod
mod: thank you for your understanding and enjoy your game

then we repeat the proccess 5 minutes later. a good moderator usually doesn't thank the player flaming while he's at a table for his understanding of the rules

Comments

  • They've been worn down and desensitized by T8yourmoney

    ____

    in past, I have to say that they've always looked after things quickly.
    in the end, what did you do?
  • if I understand you correctly what I did was keep bringing it up if it continued, about 5 minutes apart, until I moved tables, mod didn't really do anything
  • Profanity/Abuse: We do not permit profane, vulgar, racist or abusive/insulting chat in our chat windows. We do have a feature by which certain profane or otherwise unacceptable words are asterisked out; a filtered word is one that has been deemed unacceptable on our poker site. Players attempting to bypass the filter may also be subject to a warning or suspension of chat privileges.

    Non-English chat: We are aware that our players are from around the world, and that for many of them English is not their first language. However, at this time our policy on most tables is that English is the only language allowed to be used in PokerStars chat. On a small number of tables and in a small number of regional tournaments, chat may be allowed in a particular language and in English. These tables and tournaments will be clearly labeled. If you are not comfortable with non-English chat, please do not join these tables or tournaments.

    Malicious Behavior: It is strictly prohibited for a User to use Chat for any malicious or offensive behavior, including but not limited to collusion, fraud, spam, and/or harassment. Users shall not make statements about PokerStars that are untrue or would reasonably be considered to be derogatory or critical. Users should be generally aware of the feelings of other customers and PokerStars staff and Chat Moderators, and should act in a respectful manner.
  • when the rules are black on white, how can the enforcers be so hesitant to act on abuse?
  • lolz words hurt.
  • i don't even look at the chat. could care less what the flaming fish has to say to me.

    i usually the info tab on for MTTs anyway.
  • I'm pretty thick skinned myself, I play league of legends after all x)

    Same two things gets to me in both games tho

    1. Somewhere out there flamers are really hurting some insecure kid
    2. You've set your rules, how can anyone take your company seriously if you're not enforcing them
  • smokerock247 : jajaja
    random retard from brazil : jajaja *costanza snap calls mod for English only *

    Costanza some how ends up being the one chat banned

    :mad:

    Chat mods are the nut worst, they are so unfair it's insane
  • maybe they think ur a whiny beeatch?
  • T8urmoney wrote: »
    maybe they think ur a whiny beeatch?

    Reported.
  • haha

    Don't really know who's worse.......me?..........or the guys who report me?
  • T8urmoney wrote: »
    haha

    Don't really know who's worse.......me?..........or the guys who report me?

    haha, man, I still got my chat ban going on as well :bs:

    its amazing how much i miss it
  • people prolly think im a huge tool in the forum games for never saying anything when peple ask me questions and stuff lol
  • costanza wrote: »
    people prolly think im a huge tool in the forum games for never saying anything when peple ask me questions and stuff lol

    doug-lee-19873.jpg
  • lmao doug lee is the nut tool box iirc
  • Played with him before the tool box thread.....shoe fits
  • T8urmoney wrote: »
    maybe they think ur a whiny beeatch?

    heh, you're the one whining. I've seen you pull shit like "wow, you're so bad, do you know how bad you are, confirm or deny your badness, how bad do you have to be to call that turn?"

    Much like a 9 year old kid trying to feel better about himself after losing lol, just like every other flamer out there. You may not have much respect for the rules, but I pray your chat stays banned until you learn your manners ^^'
  • lol....and it works on whiny little bitches like u
  • I am also banned for another 15 days. I told a guy to hurry the fk up you monkey. He took the entire timer to play 1 hand in 8 game. He must have reported as I was suspended within 5 min. I have seen alot worst chat then this. I guess it depends wht time of the month it is.
  • Non respectful chat is +EV
  • T8urmoney wrote: »
    lol....and it works on whiny little bitches like u

    I'm not even mad : D
  • Got this yesterday
    Hello Tcarnage,


    We are writing to inform you that we have suspended your chat privilege
    for 24 hours as a result of your chat on 2012/07/18.


    Harassment of other members will not be tolerated.

    Your chat privilege will be reinstated automatically once the suspension
    period is over. There is no need to write to support.

    Our goal at PokerStars is to be a fun place to play, where everyone can
    feel comfortable. Abuse and other disruptions to the games takes away from
    everyone's enjoyment, and therefore will not be tolerated.

    We thank you for your cooperation.


    Regards,

    PokerStars Chat Moderation Team


    The following chat was observed
    LOOOOL
    hahahahahaha
    sorry
    sorry
    Hey mod
    wondering
    if sorrysucka fed his cat
    very important
    he wont repl 2 me
    "Even
    keep the rules what?
    hey mod
    He always
    tells me
    that he feeds the chat before games
    I'm very curious of he fed the cat today

    Worst chat ban ever... Got it over ruled this morning

    Thank you for contacting us.

    Upon reviewing your chat, I believe it was borderline harassment. Please be reasonable when using the chat and do not use it to aggravate others or ridicule the moderator. I have reinstated your chat at this time. Thank you for your consideration.

    We are happy to assist you. If there is anything else we can do for you please do not hesitate to let us know.

    We wish you a good run at the tables and thank you for playing on PokerStars.

    Regards,

    Guido
    PokerStars Chat Supervisor


    Asking someone if they fed there cat is boarderline harrasment? what???
  • It sounds a lot like you were poking the moderator with a stick, what did you think would happen? I'd say you deserved what you got
  • Until this thread I didn't even know it was possible to report 'chat abuse' to a mod. Not that I'd bother....hilarious pokerstars actually spends what probably amounts to a ridiculous amount of time responding to complaints.
  • Richard~ wrote: »
    It sounds a lot like you were poking the moderator with a stick, what did you think would happen? I'd say you deserved what you got

    I obv always deserve it....worth it for the personal healing

    Remember one time I asked the mod if he could tell Villain to go phuck himself, pretty sure I got one for that

    TCarnage, that's just rediculous, dont think u can claim that one
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