Out here, the only staff of the casino that gets to keep the tips are the servers. All other tips, including the poker room are pooled and split with all other employees including the cleaning staff etc as far as I know.
As someone who has worked in the service industry for many years, in various types of establishments, I understand that I am working for my tips. With only a few exceptions it should never be demanded or expected. I get paid a wage to do my job. Anyone can pour a drink, bring you food and take your money. I take pride in the way I serve, no matter who you are or where I work and I get rewarded by those who chose to recognize this. Some even refuse to be served by anyone else and won't stay if I am not serving.
I will never work in a place where tips are pooled. If my tip was shared with the server who spent their time texting on their phone instead of taking care of their customers (for example) I would be on a perma life tilt.
I also think the only time a gratuity should be automatically added, is if it is say:
a) a table of 15 people or more people especially for a fine dining situation.
b) some kind of function ie: christmas parties, steak nights, or in the case of a poker tournament series.
I also believe that the fee they include should only be split between those who work the function, or for the poker tournament, not all other casino staff.
I tip for good service as well but I would be more inclined to tip my dealers directly. This is not allowed here, so in November at the Harvest series, I brought the Poker staff a gift of chocolates just to show my appreciation for the hard work they were doing. Not much but they were very grateful.
Out here, the only staff of the casino that gets to keep the tips are the servers. All other tips, including the poker room are pooled and split with all other employees including the cleaning staff etc as far as I know.
As someone who has worked in the service industry for many years, in various types of establishments, I understand that I am working for my tips. With only a few exceptions it should never be demanded or expected. I get paid a wage to do my job. Anyone can pour a drink, bring you food and take your money. I take pride in the way I serve, no matter who you are or where I work and I get rewarded by those who chose to recognize this. Some even refuse to be served by anyone else and won't stay if I am not serving.
I will never work in a place where tips are pooled. If my tip was shared with the server who spent their time texting on their phone instead of taking care of their customers (for example) I would be on a perma life tilt.
I also think the only time a gratuity should be automatically added, is if it is say:
a) a table of 15 people or more people especially for a fine dining situation.
b) some kind of function ie: christmas parties, steak nights, or in the case of a poker tournament series.
I also believe that the fee they include should only be split between those who work the function, or for the poker tournament, not all other casino staff.
I tip for good service as well but I would be more inclined to tip my dealers directly. This is not allowed here, so in November at the Harvest series, I brought the Poker staff a gift of chocolates just to show my appreciation for the hard work they were doing. Not much but they were very grateful.
I sincerely hope you have to puzzle over this dilemma again in the near future.
I don't understand tipping at all. My mother raised us on her tips because there was no laws in place that made owners pay a decent wage at a restaurant. Food has gone up proportionally over the last 60 years plus that I have been eating yet tips expected have gone from 5% to 10% to 15% and I saw in an IHOP in Atlanta printed on the bottom of the menu that proper tip was 20%.
As for poker tipping is a guilt response I suppose. Dealers take from $25.00 to $50.00 per hour off the table in live games. I do not see a need to tip dealers at all.
Comments
Out here, the only staff of the casino that gets to keep the tips are the servers. All other tips, including the poker room are pooled and split with all other employees including the cleaning staff etc as far as I know.
As someone who has worked in the service industry for many years, in various types of establishments, I understand that I am working for my tips. With only a few exceptions it should never be demanded or expected. I get paid a wage to do my job. Anyone can pour a drink, bring you food and take your money. I take pride in the way I serve, no matter who you are or where I work and I get rewarded by those who chose to recognize this. Some even refuse to be served by anyone else and won't stay if I am not serving.
I will never work in a place where tips are pooled. If my tip was shared with the server who spent their time texting on their phone instead of taking care of their customers (for example) I would be on a perma life tilt.
I also think the only time a gratuity should be automatically added, is if it is say:
a) a table of 15 people or more people especially for a fine dining situation.
b) some kind of function ie: christmas parties, steak nights, or in the case of a poker tournament series.
I also believe that the fee they include should only be split between those who work the function, or for the poker tournament, not all other casino staff.
I tip for good service as well but I would be more inclined to tip my dealers directly. This is not allowed here, so in November at the Harvest series, I brought the Poker staff a gift of chocolates just to show my appreciation for the hard work they were doing. Not much but they were very grateful.
I sincerely hope you have to puzzle over this dilemma again in the near future.
As for poker tipping is a guilt response I suppose. Dealers take from $25.00 to $50.00 per hour off the table in live games. I do not see a need to tip dealers at all.
Are you saying that dealers own a portion of the casinos where they work?