Problems with Pokerroom
Anyone had any problems with cashing out of poker room now that they are part of Bwin?
I have a huge problem and can't get anyone from there support to reply.
Just before the change to Bwin, I cashed out for well over 1K USD. Today I get the cheque and its well under $800.00 CAD. WTF!!!!! I got a confirmation email that it would be USD when cashing out. Customer service is MIA!
I have a huge problem and can't get anyone from there support to reply.
Just before the change to Bwin, I cashed out for well over 1K USD. Today I get the cheque and its well under $800.00 CAD. WTF!!!!! I got a confirmation email that it would be USD when cashing out. Customer service is MIA!
Comments
I tried to link my moneybookers account to their site, but could not get customer service to reply so I asked for a cheque.
I had to contact the Gaming Commission. It is still not resolved yet, although Bwin did mysteriously send me an email less than 4 hours after the gaming commission opened a case file................hmm