If anyone have a better story than this, i will give you my entire bank roll... I SHIT YOU NOT... bare with me, a bit long, but worth it.
1. Made my first Deposit with Full Tilt Poker, $600 with my VISA.
2. I play a few Sit N Go games (50+5), then check to see what cashout options they have available. To my surprise, i am UNABLE to see my Visa Card Cashout Option. Kinda strange because usually I never have any problem with this card, i can always cashout and deposit with the same card with Pokerstars and Partypoker.
3. Emailed support, and they told me
4. Fair enough, they told me my card doesn't offer CFT, therefore I am unable to cashout with Visa. No problem, I decided to find another method. Maybe moneybooker seems ideal.
* If you want to withdrawal to a certain processor, you must first need to make an initial deposit with that processor, otherwise the option won't show up in your withdrawal. So i decided to make a deposit for $10 to my moneybookers.
5. Log in, check the withdrawal feature.. now I see the options to withdrawal to moneybookers. I decided to cashout $600 (my entire bank roll).
I just want to make a note that I only like to play at poker sites where I am able to cashout back to my visa, like i said earlier... i never had any problems with the same card at stars and partypoker, therefore i decided to cash out everything since i am unable to cashout to my visa. I have no interest in playing at Full Tilt... then.
My Request WAS DENIED and my account is DEACTIVATED.
6. Ok, fair enough... maybe i need to verify my account so they know it's me, i sent EVERYTHING they ask for.
*Drivers License
*Visa Card Front and Back
*Proof of address (below 60 days)
*Bank Statement with proof of $600 deposit transation
after a few days...
7. Now that my account is back online, everything should be good now. Try to make another withdrawal with moneybooker once again ($600) and once again. DECLINE.
8. Emailed support and ask them what's the problem? I have verify everything.
So now they are telling me i'm using full tilt poker as a means to transfer funds without any interest of playing..and if i "want to withdraw my funds, they would have to be withdraw to my visa." WELL HELLO???? IF YOU PROVIDE ME THE OPTION TO CASHOUT TO MY VISA THEN WE WOULDN'T HAVE ANY PROBLEM.
AS YOU CAN CLEARLY SEE HERE, I HAVE NO OPTION TO CASHOUT BACK TO MY VISA
You would think they would at least edit their message before they cut and paste what they want to send, because i don't know why he's start talking about "EPASSPORTE"
Not to mention, i have played about 10 games of 50+5 Sit N Go as of now.
8. I send them an email regarding my situation, and told them about not being able to withdrawal back the same way i deposit because they do not provide that option for me in the withdrawal feature, and the only reason why im using moneybooker is because they don't provide me the option to withdrawal back to my visa.
Made another withdrawal attempt..maybe a smaller amount this time, $250, maybe it might work this time, FAILED AGAIN LOL
9. Send them another email... asking them what's the problem this time... and their response.
Made one more last attempt to withdrawal, DECLINE.. and their response.
I'm getting the same shit email over and over and over again.. nobody seems to know what's going on. As you can see by now, anyone would be getting frustrated over this matter. I'm so fed up with this bullshit, but WAIT... ITS NOT OVER YET.
10. So i decide to give up on moneybookers... let's try to cash out a check (my only option)
DECLINED
Send them another email... asking them what's the problem this time... and their response.
So once again... VISA = NO GOOD, MONEYBOOKERS = NO GOOD, CHECK = NO GOOD
...BUT WAIT.. IT'S NOT OVER YET LOL...
Player to Player Transfer? maybe i can just transfer my funds to another account for another poker site's money... so i decide to give that a try and request a trade for some funds for FT and Stars. Decide to do a small trade first, because i don't know whether the recipient is truthworthy.
This is an automated message sent from Full Tilt Poker.
Your Player ID: daoad1
Receiving Player ID: Robusto1
Date and Time: 2010-11-15 18:42:06
Transfer Number: 06BD92EE
Amount: $100.00 (USD)
Status: PROCESSING
... and the results... drum roll please
DECLINED!!!!!
there you have it folks, my experience with full tilt poker.. and till this day they still have my funds, $762 to be exact.