Full Tilt Support -- Red Pro Hacked

GTA Poker

Why such a good site which makes tonnes of $$ doesn't make some effort to have even average support is disgusting.

I suggest all players on there get the security token, although I don't know what it does:) I just ordered one.

XTracey All in every hand at $25/$50 EDIT: ACCT HACKED!! - PocketFives

derrickone

This is ridiculous and it's happening way too much lately. It surprises me that a site the size of Full Tilt doesn't have live 24 hour support. I've played on sites that get 1/4 the traffic that FT does that have 24 hour support. I feel bad for these people who are getting their accounts hacked, but they deserve a lot of the blame as well. Not just whatever site they're playing at. A lot of these sites now are offering many different security measures, some better than others. But FT does have a few different ones available, the 3 card pin to enter with your username/password, security key, and a mobile security key. So, while yes, it does suck a lot that these people are having a lot of money stolen from them, there are very simple measures that can be taken which would've stopped this from happening.

Wetts1012

GTA Poker;210228 wroteWhy such a good site which makes tonnes of $$ doesn't make some effort to have even average support is disgusting.

I suggest all players on there get the security token, although I don't know what it does:) I just ordered one.

XTracey All in every hand at $25/$50 EDIT: ACCT HACKED!! - PocketFives

I ordered my RSA with Iron points like 3 months ago.

Still not arrived........

actyper

Yeah I ordered mine a while back as well, nothing.

wildbill7145

Take one look at the FTP forum's beginners section and you'll see how bad it actually is. One after another people bitching about the lack of online,email, phone, etc. support. Accounts frozen, deposit problems, cashouts, etc.

philliivey

sorry all, I had to take all the support staff to carry my money to the craps table at the Bellagio.

wildbill7145

One guy carrying the change purse, the rest guarding Philli? Just kidding buddy.

westside8

actyper;210235 wroteYeah I ordered mine a while back as well, nothing.

Me as well.

philliivey

Does anyone know about the pin you can get for extra security, just read about it on 2p2 while waiting for your token? This has been around for awhile according to the thread,ooops, I did not know about it, but thoughts on it?

You guys are lucky you have enough points to get the token, if you ever do get it :)

derrickone

philliivey;210250 wroteDoes anyone know about the pin you can get for extra security, just read about it on 2p2 while waiting for your token? This has been around for awhile according to the thread,ooops, I did not know about it, but thoughts on it?

You guys are lucky you have enough points to get the token, if you ever do get it :)

This is what I'm currently using until I have the points to get the token. When you open full tilt, go to the Security drop down, then Additional Authentication, then select Login With Pin. Then it will go through getting it set up. It's alright, but I would still rather have the token.

GTA Poker

I ordered mine yesterday -- I ordered the 5k points one, not the mobile phone one...I hope this is the correct one. I won't be playing on there until at least Feb so I hope to have it by then.

[deleted]

Terrorism rises poker gadget sales go through the roof.

Kristy

I use the same pw for all my poker accounts..kool?

Seriously though..am I really reading that you are spending your bonuses on a product that means that you don't trust the site in charge of your money?

GTA Poker

Kristy_Sea;210394 wroteI use the same pw for all my poker accounts..kool?

Seriously though..am I really reading that you are spending your bonuses on a product that means that you don't trust the site in charge of your money?

It's 5k FTP -- not worth anything really, so yes. I understand the irony in this, but I make decent money on there and would rather spend almost worthless points on a gadget to protect the few thousand dollars I leave sitting in a poker account in the ether than not do it.

Wetts1012

Received my RSA today.

No fucking idea how it works. (0 instructions in tha box FTW).

T8urmoney

Wetts1012;211744 wroteReceived my RSA today.

No fucking idea how it works. (0 instructions in tha box FTW).

Please post instructions when you figure it out

Wetts1012

Figured it out. Its done through the interface.

As security features go, its decent.

I just hope I never lose it.

Hobbes

Kristy_Sea;210394 wroteI use the same pw for all my poker accounts..kool?

Seriously though..am I really reading that you are spending your bonuses on a product that means that you don't trust the site in charge of your money?

It actually protects you from yourself.

1) poor passwords
2) Same pwds on multiple sites
3) Clicking save pwd on the site login screen (which should never be there in the 1st place)
4) PC getting a virus (keylogger) cause you didn't update you antivirus sw

etc

I keep my passwords secure on an encrypted usb stick with software that can enter the pwd automatically.

Kristy

my anti-virus software expired in 05...kool?

compuease

Kristy_Sea;211812 wrotemy anti-virus software expired in 05...kool?

no new viruses since then, so kool....